Welcome to
the insurance agency
of the future
The evolution of digital technology is transforming how business gets done in nearly every industry, including insurance. But what will insurance agencies look like in the future?
Find out how new technologies are empowering agents to enhance their value, avoid disintermediation, serve new generations of customers, and preserve the importance of their role as trusted advisers to insurance purchasers.
One
Understand new generations
Agencies of the future need to not just serve, but also employ younger generations, to better understand their wants and needs.
Find out how the agency of the future relies on
understanding new generations.
TWO
Be the experts
Self-service is only going to become more common. What won't change, is the need for an expert to provide guidance and support.
Find out more about the level of expertise your
customers want and need when buying coverage.
THREE
Insurtechs: Friend or foe?
More and more start-ups are offering innovative ways to distribute insurance policies and creating better customer experiences.
Find out how insurance agencies can emulate
the best business-to-consumer models.
Four
Always look forward
Innovation isn't a one-off. Continuous refinement of tools and processes is vital to improving staff efficiency and customer satisfaction.
Find out how insurance agencies can emulate
the best business-to-consumer models.
Five
Specialize and adapt
The insurance agency has historically been seen as slow to innovate. To ensure success, this needs to change.
Find out how to protect future growth and
profitability through diversification and specialization.
What now?
Download the
white paper
And find out how Dovetail can support you in your journey to becoming the insurance agency of the future.
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